RETURN & EXCHANGE POLICY
30-Day Return Window
We want you to love your Flara Exclusive jewelry. If you’re not completely satisfied, you can return any item within 30 days of delivery for a full refund or exchange.
Return Conditions
Items must be:
- Unworn and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
How to Initiate a Return
- Contact our customer service at shopflaraindia@gmail.com
within 30 days - Provide your order number and reason for return
- Receive return shipping instructions and authorization
- Ship the item back using trackable shipping method
- Refund will be processed within 5-7 business days after we receive the item
Exchanges
We’re happy to exchange items for a different size or style. Contact us at shopflaraindia@gmail.com
to arrange an exchange.
Non-Returnable Items
- Custom or personalized jewelry
- Items damaged due to misuse or normal wear
- Sale or clearance items (unless defective)
Return Shipping Costs
- Returns within our country: Free return shipping
- International returns: Customer responsible for return shipping costs
Refund Method
Refunds will be issued to the original payment method used for purchase.